FREQUENTLY ASKED QUESTIONS Q. How much will it cost? A. Each move is unique in the amount of services provided and the number of hours it will take to complete those services. We provide you with basic guidelines that give you the average costs for moving various size homes: 2, 3, 4 bedrooms, etc. Many times the income gained from the sale of the unwanted household items pays for our services. We give the client a weekly report on hours billed. Q. What happens when I contact you? A. Each customer is unique, and we are proud to provide personalized services. We have an initial consultation with you at no charge, where we carefully listen to your needs, review expectations, discuss timetables, address your concerns and answer all of your questions. If you wish to proceed, we then provide you with a detailed description of services you requested and the average price range for those services. Q. I'm a senior, if I'm moving to another state, can you still help me? A. Absolutely! We can plan and coordinate your downsizing and relocation from your current home. Through our affiliation with the National Association of Senior Move Managers, we are often able to coordinate our services with a NASMM member near your new home. Q. We've lived here for 50 years - we don't know where to start! A. Don't worry, you will have an On The Move Consultants Move Manager who will work with you to plan and set the timetable for each stage of your downsizing and move. We are with you each step of the way to provide guidance, assistance and moral support. Q. Can I stay at home the night before my move? A. Yes - In most cases your essentials are transported and set up in your new home the day of the move. Your bedroom, bath and kitchen essentials can be set up by the evening of the move day. Q. Can you transfer utilities and handle change of address information? A. Yes! You will not have to wait on hold, or spend hours on the phone trying to get your information updated. If you have any other questions, please do not hesitate to Contact Us. We are always happy to answer any questions you may have. Home | Services | Seniors & Families | Moving & Organization | About Us Questions | Helpful Links | Contact Us | Public Speaking On The Move Consultants, LLC Media by Sector 1 Studios